Frequently Asked Questions

SHOPPING

Do you have a catalog?

DrapeMe does not offer a catalog. All of our styles can be viewed and ordered on our website.

What is the fabric of your dresses?

Most product pages list the fabric of that particular dress. If you need information that is not listed on the product page, please contact us.

Do your products run true to size?

Each dress is made differently so please check the size chart on the dress page that you are looking at for accurate sizing information.

Do you have a showroom?

We don’t have a showroom, we’ve online store only.

How do I tell if a dress is in stock?

Simply choose your size and color on the dress page. If the dress is in our warehouse, you will see a message that says “In Stock & Ready to Ship!”

SHIPPING:

Do you ship outside India?

We ship to almost anywhere in the world! If your country is not listed on the dropdown menu for ship to country in our checkout, please contact us for help.

What are the shipping options?

We have many shipping options for both domestic and international. View all our shipping options here!

What if my billing and shipping addresses are different?

If you have entered a billing address that does not match your credit card or a different billing and shipping address your order will go through our fraud prevention department and this will cause a delay with your order being processed.

How long will it take to get my package?

If your dress is in stock, it will ship out within 1 business day and will arrive to you in accordance with your chosen shipping method. If your dress is not in stock, please consider the ship date provided when choosing your size/color combination on the product page plus the shipping time of your chosen shipping method.

RETURNS:-

What is your return policy?

We hope you love your purchase, but if you are not satisfied, we accept returns for store credit (100% of your purchase) or a refund (less 10% restocking fee)! Read our full return policy here.

OTHER

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, PayPal. You can pay via checking account using PayPal. Get more information on payment options.